FAQs

Can I cancel my order after I’ve made a purchase on the website?

Yes, You can.

We offer immediate order cancellations as long as the order has not been processed and shipped – so if you change your mind within that time – send us a message and we’ll cancel and refund you in full as soon as we get your request.

How do I return or exchange an item?

Our return policy lasts 30 days beginning only when our package is delivered to your address.

We will accept any returns for all undamaged items within 30 days to guarantee customer expectations and ensure satisfaction of your purchases.

Our products will meet or exceed your expectations but if you want to make a return – please contact our support team and we will respond within 24 hours to assist with the process.

What types of Payment do you accept?

We accept all Payments by Visa, MasterCard, American Express.

What are your shipping options?

Currently we can only offer one standard shipping option: A Free Worldwide Shipping.

What if the item I ordered arrives damaged?

We’ll make it up to you in the case that it does. If you discover a flaw or fault in the item please contact us within 7 days of receiving that item and we’ll work it out with you.

Include your order number and a picture of the damaged item.

What can I do if I have not received my packages?

Please feel free to contact us. We will be happy to help and solve your issue.

Where do you ship from?

Primarily we ship out from fulfillment centers in the United States, Eastern Asia and Western Europe. If the item you’ve purchased is out of inventory in your nearest location we’ll send it directly from our production lines at the same delivery times as stated in our shipping section.